Interpretation and Definitions

Words with capitalized initial letters have meanings defined below. These definitions apply equally in singular and plural form.

Definitions

• Account — A unique account created to access our Service or parts of it.
• Affiliate — An entity that controls, is controlled by, or is under common control with a party (50%+ ownership).
• Company — 5 STARS Limousine Connection, Emeryville, CA ("We", "Us", "Our").
• Cookies — Small files placed on your device by a website, containing browsing history details.
• Country — California, United States.
• Device — Any device that can access the Service (computer, cellphone, tablet).
• Personal Data — Any information relating to an identified or identifiable individual.
• Service — Refers to the Website.
• Service Provider — Third-party companies or individuals employed to facilitate or support the Service.
• Usage Data — Data collected automatically from the Service infrastructure.
• Website — 5 STARS Limousine Connection, accessible at https://www.5starslimo.com/.
• You — The individual or legal entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide personally identifiable information, which may include:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include your IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data.

When you access the Service via mobile device, we may also collect your device type, unique mobile ID, mobile OS, and mobile browser type.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (beacons, tags, scripts) to track activity and improve our Service.

Cookies can be Persistent (remain when offline) or Session (deleted when browser closes). We use both for the following purposes:

Necessary / Essential Cookies

Cookies Policy / Notice Acceptance Cookies

Functionality Cookies

Use of Your Personal Data

• To provide and maintain our Service, including monitoring usage.
• To manage your Account and give you access to registered-user features.
• For contract performance — fulfilling purchase or service contracts.
• To contact you via email, phone, SMS, or push notifications about updates and services.
• To send news and offers about goods and services similar to those you've purchased or enquired about (unless opted out).
• To manage your requests to us.
• For business transfers — evaluating or conducting mergers, acquisitions, or asset sales.

By providing a telephone number and submitting the form, you consent to be contacted by SMS text message from 5 STARS Limousine Connection. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for more information.

Retention and Deletion

Retention of Your Personal Data

We retain your Personal Data only as long as necessary to fulfill the purposes in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is generally kept for a shorter period unless used for security or functionality improvements.

Delete Your Personal Data

You have the right to delete or request deletion of your Personal Data. You may do so by signing in to your account and managing your information in account settings, or by contacting us directly. Note that we may retain certain information where we have a legal obligation to do so.

Disclosure of Your Personal Data

Business Transactions

If involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before any transfer and change of Privacy Policy.

Law Enforcement

We may disclose your Personal Data when required by law or valid requests from public authorities (court orders, government agencies).

Other Legal Requirements

We may disclose your Personal Data in good faith to:

• Comply with a legal obligation
• Protect and defend the Company's rights or property
• Prevent or investigate possible wrongdoing connected to the Service
• Protect the personal safety of users or the public
• Protect against legal liability

Security, Children, and Links

Security of Your Personal Data

We strive to use commercially acceptable means to protect your Personal Data. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Service does not address anyone under 13. We do not knowingly collect Personal Data from children under 13. If you believe your child has provided us with Personal Data, please contact us and we will take steps to remove that information from our servers.

Links to Other Websites

Our Service may contain links to third-party websites not operated by us. We strongly advise reviewing the Privacy Policy of every site you visit. We have no control over and assume no responsibility for third-party content, policies, or practices.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We will also notify you via email or a prominent notice on our Service prior to the change becoming effective. You are advised to review this Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, you can reach us through any of the following: